Tag Archives: risk management

FREE COURSE | Following the Crowd | Movement, Space Use, Risk Management

Following the Crowd | Movement, Space Use, Risk Management examines movement, congregation and space use in crowd phenomenon based on two studies in London during the late 1990s. The first was New Years Eve celebrations in central London and the second is the ‘Diana phenomenon’ of crowd gatherings in public displays of mourning in Kensington Gardens. The course argues two points. First, clearly, there are crowd characteristics particular to specific events, i.e. number of people, time factors, and crowd management measures. Second, many crowd characteristics often represent only a dramatic, temporary intensification of everyday circumstances in urban conditions, which has implications for recent pedestrian-oriented design concepts such as shared space (2.0 hour course).

NOTE: This course makes selective use of space syntax. Even if you are not familiar with space syntax, the subject matter should not be considered a deterrent.

Key concepts: crowds, movement, occupation, police, risk management, urban design.

Instructor: Dr. Mark David Major, AICP, CNU-A

Check here to purchase this  course (FREE registration required), which includes an two hour video presentation and PDFs of the course supplementary materials and slide handout.

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We the People… are not ready | COMMENT | A World Without Trash Cans | Atlantic Cities

We the People… are not ready

by Dr. Mark David Major, AICP, CNU-A, The Outlaw Urbanist contributor

I have been waiting for the appropriate time and place to ask a question. I wrote a tweet asking this question on the afternoon of the Boston Marathon bombing. However, I deleted the tweet without posting because 140 characters seemed woefully inadequate for any context to this question. I was also worried about prematurely discussing the implications before people had time to process Monday’s events. I wrote a slightly longer status update (about 40 words) for my personal Facebook page later that evening. I thought I could ask my friends this question. They know me and would willingly forgive any awkwardness arising from brevity. However, again, it seemed both premature and insufficient. I deleted the status update without posting. Thanks to the Amanda Erickson’s April 16th article, “A World Without Trash Cans?”, for Atlantic Cities (a link to her article is available below), I feel as if I have found the right venue to express something that has been bothering me… literally, for years. I ask this question and write this article with the disclaimer I am not a security expert. I am only a concerned citizen.

Here is the question: why didn’t anyone notice?

I lived in London from 1992-2000. During this time, like many Londoners, I had my fair share of close calls with Provisional Irish Republican Army (IRA) bombings. My friends and I partied in a Soho pub called the Sussex Arms on a Saturday night. The next Saturday night, the IRA set off a nail bomb, killing one person, in the men’s room of the same pub. My aunt and uncle visited me in London. I eagerly showed them around the city on a beautiful spring day. The personal tour included visiting historical sites in the City of London. During this tour, we passed the Baltic Exchange on a couple of occasions. The next day, the IRA set off the bomb that destroyed the Baltic Exchange. The IRA set off three bombs on a Thursday along the same stretch of road my ex-wife and I walked every Saturday on the way to and from the grocery store. Of course, I was aware of new learned behaviors on my part while living in a city under siege by the IRA. This included being naturally suspicious of unattended bags and packages on the London Underground and elsewhere. After I returned home, I became aware of other learned behaviors. To this day, if I am walking along a street and see an unmarked parked van, I have to restrain myself from crossing the street to distance myself from a possible threat. The first time I realized I was doing this was in Palm Coast, Florida. I laughed at myself for subconsciously thinking the IRA might want to bomb Palm Coast. More importantly, it represented learned behavior from living in London for nearly a decade.

There were others. I once had the unfortunate experience of watching a young woman throw herself under a London Underground train in a suicide attempt. It happened right in front of me. The young woman was standing a couple of feet to my right before she ran pass me and threw herself from the platform under the train. Fortunately, she survived with minor injuries. Afterwards, I realized she had been alone on the platform, coatless, and not carrying a bag. In the 1990s, almost everybody on the London Underground seemed to be carrying some sort of bag (briefcase, computer bag, backpack, shopping bag, and so on). They probably still do. From that point forward, when I was on the London Underground and I saw someone alone without a bag, I would casually stand near and in front of them, putting myself between them and the tracks, in an attempt to avoid repeating the experience. The probability this act made a difference was infinitely small. However, there was always the off-chance it might make a difference. It did not cost me anything to do and I seriously doubt anyone noticed a reason for my strategic positioning on the platform. I had developed a new learned behavior.

In the weeks after September 11, 2001, I visited English friends living in Atlanta, Georgia. Naturally, we discussed the events of September 11th within the context of our shared experience living in London with the constant threat of IRA terrorism. Make no mistake: the IRA were terrorists. They engaged in indiscriminate bombings designed to murder innocent civilians. This is the very definition of terrorism. In any case, my friends and I looked out the window of their downtown apartment in Atlanta, marveled about the neat row of trash cans spaced every 20 feet along the street, and wondered why they had not been removed. We talked about our travel experiences in the aftermath of September 11th. I admitted the presence of the National Guard armed with machine guns in American airports was comforting; not so much because of fear in the aftermath of September 11th but because it was more consistent with my European experience over the previous decade. My friends and I agreed that the United States was not ready if Al Qaeda decided to adopt IRA tactics. In the subsequent 12 years, this has been a source of occasional worry for me. I wondered, when is Al Qaeda (or any other terrorist group, foreign or domestic, organized or the proverbial ‘lone wolf’ fruitcake) going to realize how much damage they could really do by following the lead of the IRA? In 12 years, I have seen precious little to indicate we the people are ready for a sustained assault on thousands of the ‘soft targets’ across this country, designed to truly terrorize the general population on an everyday basis. Luckily, Al Qaeda and everyone else remained fixated of ‘spectacle terrorism’, designed to drive international news coverage into a feeding frenzy (terrorism by media proxy)… until Monday.

We have constructed a mammoth security bureaucracy to learn about and intercept terrorism threats before they cross our border and/or implement their plans. For the most part, it has been successful. However, I wonder how much of that success is due to terrorists’ unchanging focus on the uniquely spectacular instead of the ordinarily possible. It is true. We are an open society; in ideal, if not always in practice. And it is a good thing to aspire to this ideal, however imperfectly. But it does not mean we have to forgo common sense. Foolishness is not an inherent attribute of openness. At the same time, we do not want our home to become an armed military camp. Our approach to terrorism requires balance between freedom and caution, openness and common sense. After 12 years, we still do not seem to be striking the right balance. It is too top-heavy. Our government bureaucracies are well prepared, perhaps overly so, and (seemingly) paranoid. Our citizens are under-prepared and (seemingly) nonchalant. It is puzzling how two unattended bags can escape the notice of dozens, perhaps hundreds, of people in Boston. All it took to avert this event was one or two people, ordinary citizens, flagging down a police officer or event organizer after noticing a suspicious package along the marathon route. Why did this not happen? It is time ordinary citizens became more vigilant, to develop learned behaviors that, in themselves, might prove equally effective in guarding against acts of terrorism. After all, as big as the government is, there are still more of us citizens than government bureaucrats. The most effective act against terrorism on September 11, 2001 was not a presidential decision, government policy, or military action. It was an act of vigilance and bravery by ordinary citizens on United Flight 93. Ordinary citizens appear to have learned this lesson in the air. Isn’t about time we learned the same lesson on the ground?

In asking who did this and why, I think we are missing an equally important question, which is: why didn’t anyone notice? I am worried that we are still not ready for this kind of terrorism… and, by now, we really should be.

A World Without Trash Cans? | Amanda Erickson | The Atlantic Cities.

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